Looking for an Ally Bank ATM near you? Ally Bank is an online-only bank — it does not have physical branches. Instead, Ally customers get surcharge-free access to the Allpoint ATM network (43,000+ ATMs nationwide) and a $10 monthly reimbursement for out-of-network ATM fees. The map below shows Allpoint ATMs near you. Below the map you’ll find the verified 24/7 customer service number and answers to common questions about Ally Bank.
Map of Ally Bank ATMs near me
Ally Bank at a glance
- Founded: 1919 (as GMAC — General Motors Acceptance Corporation); Ally Bank launched 2009
- Headquarters: Detroit, Michigan (Ally Financial); Ally Bank is chartered in Utah
- Parent company: Ally Financial Inc. (NYSE: ALLY)
- Physical branches: none — Ally is an online-only bank
- ATM access: surcharge-free Allpoint network (43,000+ ATMs) + $10/month reimbursement for out-of-network ATM fees
- Customer service (24/7): 1-877-247-2559
- Official ATM locator: ally.com/bank/find-atms
Ally Bank ATM near me
Because Ally is online-only, the bank doesn’t operate its own branded ATMs. Instead, Ally customers get surcharge-free access to the entire Allpoint network — over 43,000 ATMs across the United States, located in convenience stores (7-Eleven, CVS, Walgreens, Circle K, Costco, Target, and others), drugstores, and other retail locations. Use the map above or the official Ally ATM locator to find a nearby surcharge-free ATM.
If you do use a non-Allpoint ATM, Ally reimburses up to $10 per month in out-of-network ATM fees automatically — so even when you can’t find an Allpoint location, you’re not stuck paying ATM fees out of pocket (up to the monthly limit).
Find ATMs or cash back locations near you (enter address or ZIP, or use current location). Source: ally.com
Mobile app
You can find ATMs from your phone using the Ally Mobile app, available for iPhone and Android. The app’s ATM finder shows both surcharge-free Allpoint locations and other ATMs in your area.
Does Ally Bank have a branch near me?
No. Ally Bank does not have physical branches — there are no Ally Bank locations to walk into anywhere in the United States. Ally operates entirely online and via its mobile app, with customer service available 24/7 by phone, chat, and email. For in-person banking, you’d need a different bank with branches such as Chase, Bank of America, Wells Fargo, or U.S. Bank.
For everything else — including cash withdrawals, deposits, transfers, and account management — Ally’s combination of online tools, mobile app, surcharge-free Allpoint ATM access, and 24/7 phone support replaces the role of a traditional branch.
Ally Bank hours
Because Ally is online-only, there are no branch hours to check. Online and mobile banking are available 24/7, and customer service is staffed 24 hours a day, 7 days a week:
- Online banking + Ally Mobile app: 24/7
- Customer service phone: 24/7 at 1-877-247-2559
- Live chat: 24/7 through ally.com
- ATM access: 24/7 through Allpoint and other ATM networks
This is one of Ally’s main advantages over branch-based banks — there are no branch closures on weekends or federal holidays. The only times you can’t reach Ally are during rare scheduled maintenance windows.
Contact Ally Bank
- General customer service (24/7): 1-877-247-2559
- Lost or stolen debit card: 1-877-247-2559
- TTY for hearing impaired: Dial 711 for telecommunication relay service
- Live chat: available 24/7 through your Ally account or at ally.com
About Ally Bank
Ally Bank (sometimes called “Ally Financial” or just “Ally”) is one of the largest online-only banks in the United States. The company traces its roots to 1919, when it was founded as GMAC (General Motors Acceptance Corporation) to provide auto financing. It rebranded to Ally Financial in 2010 and launched Ally Bank as its consumer banking arm in 2009 after restructuring during the 2008 financial crisis.
Today, Ally Financial (NYSE: ALLY) is headquartered in Detroit, Michigan, while Ally Bank is chartered in Utah. Ally offers online checking and savings accounts (often with higher interest rates than branch-based banks), certificates of deposit, auto loans, home mortgages, credit cards, and investing through Ally Invest. Ally consistently ranks among the top online banks for its high interest rates, no monthly maintenance fees, and 24/7 customer service.
Frequently asked questions
Is there an Ally Bank near me?
No — Ally Bank is an online-only bank with no physical branches anywhere in the United States. You can access your Ally accounts 24/7 through ally.com, the Ally Mobile app, by phone at 1-877-247-2559, or via live chat. For cash, use any of the 43,000+ surcharge-free Allpoint ATMs (map above) or any ATM with Ally’s automatic $10/month out-of-network fee reimbursement.
Does Ally Bank have ATMs?
Ally doesn’t operate its own branded ATMs. Instead, Ally customers get surcharge-free access to the entire Allpoint ATM network — 43,000+ ATMs nationwide in convenience stores, drugstores, and other retailers. Ally also reimburses up to $10 per month in fees if you use a non-Allpoint ATM, so you’re rarely stuck paying ATM fees.
Where can I deposit cash at Ally Bank?
Because Ally has no branches, you cannot deposit physical cash directly. Ally accepts deposits via mobile check deposit (in the Ally Mobile app), wire transfer, ACH transfer from another bank, direct deposit, and mail-in check. If you need to deposit cash, the standard workaround is to deposit it at another bank you have an account with, then transfer it to Ally via ACH.
Is Ally Bank a real bank?
Yes. Ally Bank is a fully FDIC-insured U.S. bank (FDIC certificate #57803), chartered in Utah and operated by Ally Financial (NYSE: ALLY). Deposits are insured up to $250,000 per depositor, per ownership category — the same protection you get at any FDIC-insured branch-based bank.
What is Ally Bank’s customer service number?
Ally Bank’s customer service line is 1-877-247-2559, available 24 hours a day, 7 days a week. You can also reach Ally via live chat through your account on ally.com or the Ally Mobile app.
Is Ally Bank open on weekends or holidays?
Yes — because Ally operates entirely online, the bank is effectively open 24/7. Online and mobile banking work on Saturdays, Sundays, and all federal holidays, and customer service is staffed 24/7 by phone and chat. ATMs in the Allpoint network and elsewhere also remain available 24/7.
What is Ally Financial?
Ally Financial (NYSE: ALLY) is the parent company of Ally Bank. It was originally founded in 1919 as GMAC (General Motors Acceptance Corporation), an auto-finance arm of General Motors. After restructuring during the 2008 financial crisis, the company rebranded as Ally Financial in 2010, and it now offers banking (Ally Bank), auto finance, mortgage, investing (Ally Invest), and credit card products.
What is the Ally Bank routing number?
Ally Bank’s routing number is 124003116. You can find it printed on the bottom of your checks (the first nine digits), in your online banking dashboard at ally.com, or by calling 1-877-247-2559.