Cathay Bank is a California state-chartered commercial bank founded in 1962 in Los Angeles Chinatown, the first bank owned and operated primarily by Chinese-Americans to serve the Chinese-American community in Southern California. Today Cathay Bank operates approximately 75+ branches across 9 US states (California, New York, Washington, Texas, Illinois, New Jersey, Maryland, Massachusetts, Nevada) and remains one of the largest Asian-American-focused banks in the United States. The bank is the principal subsidiary of Cathay General Bancorp (NASDAQ: CATY) and has approximately $25 billion in total assets. Cathay Bank is headquartered at 777 N Broadway, Los Angeles, California 90012, in the historic Los Angeles Chinatown district. The bank acquired 10 West Coast branches from HSBC on February 4, 2022, expanding its California and Washington footprint.
Map of Cathay Bank locations near me
Use the Cathay Bank branch locator below to find the nearest Cathay Bank in your location, with branch hours, services, and contact details. The map covers all Cathay Bank branches and ATMs across the 9-state footprint, with the densest concentration in California (the home state), New York City, and major Chinese-American population centers across the United States. You can click ‘Use my location‘ to view Cathay branches and ATMs around you on the map.
Cathay Bank at a glance
- Official name: Cathay Bank (a California state-chartered commercial bank, Member FDIC)
- Parent company: Cathay General Bancorp (NASDAQ: CATY)
- Founded: May 5, 1962 in Los Angeles Chinatown, California (the first bank owned and operated primarily by Chinese-Americans in Southern California)
- Headquarters: 777 N Broadway, Los Angeles, California 90012 (Chinatown district); operations center in El Monte, California
- Branches: approximately 75+ across 9 US states (California, New York, Washington, Texas, Illinois, New Jersey, Maryland, Massachusetts, Nevada)
- Total assets: approximately $25 billion
- Cultural focus: Chinese-American community banking; bilingual English and Mandarin/Cantonese services at most branches; some branches also provide Vietnamese and Korean-language services
- Customer service: 1-800-922-8429 (automated services 24/7; live agents Monday to Friday 6:00 AM to 6:00 PM Pacific Time)
- Notable 2022 expansion: February 4, 2022, completed acquisition of 10 HSBC West Coast retail branches in California and Washington, plus related deposits and loans
- FDIC insurance: yes, deposits insured up to $250,000 per depositor, per insured bank, per account ownership category
- Stock ticker: CATY on NASDAQ
- Historical significance: in 1962, Cathay Bank was the first Chinese-American-owned bank in Southern California, established to address discrimination in lending and banking that Chinese-American immigrants and businesses faced from mainstream US banks at the time
Cathay Bank branch near me
Cathay Bank operates approximately 75+ retail branches across the United States, with the densest concentrations in California (the home state since 1962) and the New York City metropolitan area (which has the largest Chinese-American population on the East Coast). Use the official Cathay Bank branch locator at cathaybank.com to find a branch with addresses, phone numbers, hours, services, and a map.
Cathay Bank in California (the home state)
California is Cathay’s home and largest market, with approximately 57+ branches across the state. The densest concentrations are in Greater Los Angeles (Chinatown, Monterey Park, San Gabriel, Alhambra, Arcadia, San Marino, Diamond Bar, Rowland Heights, Hacienda Heights, Walnut, City of Industry, Irvine, Cerritos, the Westside, the Valley) and the San Francisco Bay Area (San Francisco Chinatown, San Jose, Santa Clara, Cupertino, Fremont, Milpitas, Daly City, San Mateo, Berkeley, Oakland). California branches concentrate in markets with significant Chinese-American populations and serve both consumer and small-business banking customers.
Cathay Bank in New York
New York is Cathay’s second-largest state market, with approximately 10+ branches. Manhattan branches include the iconic Chinatown branch in Lower Manhattan serving the Canal Street and Mott Street area, plus branches in Midtown Manhattan. Brooklyn branches include the Sunset Park Chinatown (Eighth Avenue), the Bensonhurst-Bath Beach district, and Sheepshead Bay. Queens branches include Flushing (the largest Chinese-American community on the East Coast), Elmhurst, and Jackson Heights. The Cathay Bank Flushing branch is one of the bank’s largest branches outside California.
Cathay Bank in Washington (post-HSBC acquisition)
Washington became a larger Cathay market through the February 2022 HSBC West Coast acquisition. Branches concentrate in the Seattle metropolitan area (Seattle Chinatown-International District, Bellevue, Redmond, Renton, Bothell), serving the Pacific Northwest Chinese-American community.
Cathay Bank in Texas, Illinois, and other states
Texas branches focus on the Houston (Bellaire-Chinatown area) and Dallas (Plano, Richardson, Carrollton) metros. Illinois branches concentrate in the Chicago Chinatown on Cermak Road and the Naperville-Aurora suburbs. The bank also operates single branches in select markets in New Jersey (Edison and Fort Lee), Maryland (Rockville and Gaithersburg in the DC suburbs), Massachusetts (Boston Chinatown and Quincy), and Nevada (Las Vegas).
For the official state list with branch addresses, see cathaybank.com/location.
Cathay Bank ATM near me
Use the Cathay Bank ATM finder to find the closest Cathay ATM machine around you, including drive-up and 24-hour ATMs at branches. Cathay Bank operates approximately 75+ ATMs at branches across the 9-state footprint plus additional standalone ATMs in major Chinese-American business districts.
- Cathay branded ATMs: Cathay Bank checking and savings customers can use any Cathay ATM fee-free for withdrawals, deposits, and balance inquiries.
- Out-of-network ATMs: using a non-Cathay ATM may incur a fee from Cathay (depending on the account type) plus the ATM operator’s surcharge.
- Drive-up ATMs: select Cathay branches have drive-up ATMs accessible 24/7.
- Deposit ATMs: most modern Cathay branch ATMs accept cash and check deposits without an envelope, with funds typically available the next business day.
- Bilingual ATM interfaces: Cathay ATMs offer multiple languages including English, Mandarin Chinese, and Cantonese Chinese; some branches also support Vietnamese and Korean. The language is selectable at the start of each transaction.
Cathay Bank distinctive features: Chinese-American community banking
Founded in 1962 to serve the Chinese-American community
Cathay Bank was founded in May 1962 in Los Angeles Chinatown as the first bank owned and operated primarily by Chinese-Americans in Southern California. At the time, Chinese-American immigrants and Chinese-American businesses faced significant discrimination from mainstream US banks: difficulty obtaining mortgages, business loans, and basic banking services. A group of Chinese-American community leaders in Los Angeles formed Cathay Bank to address this gap and to provide banking services tailored to the language, cultural, and business needs of the Chinese-American community.
Bilingual and multilingual banking services
Cathay Bank branches operate in English and Mandarin or Cantonese Chinese at most locations. Select branches also offer Vietnamese-language and Korean-language services. The bilingual model extends to ATMs, online banking, the Cathay mobile app, customer service phone support, and printed account statements and disclosures. The Mandarin and Cantonese phone customer service lines are separate dedicated routes available to customers who prefer those languages.
Cross-border services with Greater China
Cathay Bank’s distinctive franchise is built around US-China commercial banking, supporting customers who do business between the United States and Greater China (mainland China, Hong Kong, Taiwan). The bank’s international product set includes international wire transfers in US dollars and Chinese yuan (renminbi), foreign-exchange services, trade-finance products for US-China import and export businesses, and letters of credit. Cathay Bank has a representative office in Hong Kong and Shanghai to support cross-border customer needs.
SBA lending and small-business focus
Cathay Bank is one of the largest Small Business Administration (SBA) lenders serving Asian-American small businesses. The bank is consistently ranked among the top SBA lenders in California and New York for SBA 7(a) and SBA 504 loans, particularly for Asian-American restaurant, retail, and manufacturing businesses.
The February 2022 HSBC West Coast acquisition
On February 4, 2022, Cathay Bank completed the acquisition of HSBC’s West Coast retail banking business: 10 California and Washington branches plus related deposits and loans. The acquisition was part of HSBC USA’s broader 2022 exit from US mass-market retail banking. The 10 branches Cathay acquired were former HSBC US locations in Chinese-American population centers (San Francisco Bay Area and the Seattle metropolitan area). Most of HSBC’s other US retail branches (~80 East Coast locations) were sold to Citizens Bank at the same time. See our HSBC Bank Near Me page for more on the HSBC US retail exit.
Cathay Bank hours, Saturday hours, and open now
Cathay Bank branch hours vary by location, but most branches follow this typical schedule:
| Day | Typical hours |
|---|---|
| Monday to Friday | 9:00 AM to 5:00 PM lobby at most branches |
| Saturday | 9:00 AM to 1:00 PM at many Cathay branches (Cathay has broader Saturday hours than many mainstream US banks, reflecting the Chinese-American customer-service tradition) |
| Sunday | Closed at all branches |
Cathay Bank branches are closed on the standard 11 US federal holidays. ATMs at all branches are available 24/7 even when the branch is closed. The Cathay customer service line is open Monday to Friday 6:00 AM to 6:00 PM Pacific Time, with automated services available 24/7. For exact hours at your specific branch, use the official Cathay locator at cathaybank.com/location.
Federal holidays:
- New Year’s Day (January 1)
- Martin Luther King Jr. Day (third Monday of January)
- Presidents Day (third Monday of February)
- Memorial Day (last Monday of May)
- Juneteenth National Independence Day (June 19)
- Independence Day (July 4)
- Labor Day (first Monday of September)
- Columbus Day (second Monday of October)
- Veterans Day (November 11)
- Thanksgiving Day (fourth Thursday of November)
- Christmas Day (December 25)
Cathay Bank does NOT observe Chinese New Year (Lunar New Year) as a US bank holiday because it is not a US federal holiday, but many branches in Chinatown areas adjust staffing and may have ceremonial events on Chinese New Year.
Is Cathay Bank open now near me? Most Cathay branches keep weekday business hours (9 AM to 5 PM local time) plus Saturday morning-and-early-afternoon hours at many locations. ATMs at all branches are available 24/7. The Cathay customer service line is open M-F 6 AM-6 PM PT, with automated phone services 24/7 (1-800-922-8429).
Contact Cathay Bank: customer service phone numbers
- Cathay Bank general customer service: 1-800-922-8429 (Monday to Friday 6:00 AM to 6:00 PM Pacific Time; automated services 24 hours a day, 7 days a week)
- Cathay Bank Mandarin/Cantonese-language customer service: 1-800-922-8429 (available during the same hours; the automated system offers a Chinese-language option at the start of the call, and live agents who speak Mandarin and Cantonese are available)
- Cathay Bank Online Banking and Mobile App technical support: 1-800-922-8429 (same as main line)
- Cathay Mortgage Servicing: 1-855-205-7404
- Visit a branch: use the locator at cathaybank.com/location to find your nearest branch and its direct phone number
- Cathay corporate office (Los Angeles HQ): +1-213-625-4700
The bilingual customer service is one of Cathay Bank’s signature features and reflects the bank’s Chinese-American community founding. Customers who prefer to speak in Mandarin or Cantonese can request a Chinese-speaking representative through the main 1-800-922-8429 number.
About Cathay Bank: history and the Chinese-American banking pioneer story
Founding in 1962 in Los Angeles Chinatown
Cathay Bank was founded in 1962 in Los Angeles Chinatown by a group of Chinese-American community leaders. The founding charter was issued on May 5, 1961, and the bank opened for business in 1962 as the first commercial bank owned and operated primarily by Chinese-Americans in Southern California. At the time, Chinese-American immigrants and businesses faced systemic discrimination in obtaining banking services from mainstream US banks: difficulty getting mortgages, small-business loans, and even basic checking accounts. The Cathay Bank founders, including community leader Pin Y. Chen, set out to provide US banking services with bilingual (English and Chinese) support to the underserved Chinese-American community in Southern California.
The 1966 headquarters at 777 N Broadway
In 1966, Cathay Bank opened its purpose-built headquarters at 777 N Broadway in Los Angeles Chinatown, an iconic mid-century modern building that has been continuously the bank’s corporate headquarters for over five decades. The building, which is a Los Angeles landmark, is a recognized representation of Chinese-American commercial banking history in the United States.
Expansion across the United States (1970s onward)
Through the 1970s, 1980s, 1990s, and 2000s, Cathay Bank expanded from a single Los Angeles branch into a multi-state Asian-American banking franchise. Major expansion milestones included opening branches in the San Francisco Bay Area in the 1970s, expanding into New York City Chinatown and Flushing in the 1980s, opening branches in Texas (Houston Chinatown, Dallas), Washington state (Seattle), and Illinois (Chicago Chinatown) in the 1990s and 2000s, and consolidating regional Chinese-American community banks through acquisitions.
The 2022 HSBC West Coast acquisition
On February 4, 2022, Cathay Bank completed the acquisition of HSBC’s West Coast retail banking business: 10 California and Washington branches plus related deposits and loans. This was part of HSBC USA’s broader exit from US mass-market retail banking, in which HSBC also sold ~80 East Coast branches to Citizens Bank. The 10 Cathay-acquired branches were former HSBC locations in Chinese-American population centers, which made the acquisition a natural strategic fit for Cathay’s customer base.
Cathay Bank today
Cathay Bank now operates approximately 75+ branches across 9 US states with approximately $25 billion in total assets. The bank serves both consumer (checking, savings, mortgages, credit cards) and commercial (small business, SBA lending, commercial real estate, international trade finance) customers, with a focus on Chinese-American and broader Asian-American communities across the United States. Cathay General Bancorp (NASDAQ: CATY) is the parent holding company.
Frequently asked questions
Where is the Nearest Cathay Bank Branch Near Me?
Use the official Cathay Bank locator at cathaybank.com/location to find your nearest branch by ZIP code, city, or state. Cathay Bank operates approximately 75+ branches across 9 US states (California, New York, Washington, Texas, Illinois, New Jersey, Maryland, Massachusetts, Nevada), with the densest concentration in California (the home state since 1962), particularly in Greater Los Angeles, the San Francisco Bay Area, and major Chinese-American population centers like Flushing (NY), Bellaire (Houston TX), Bellevue (WA), and Chicago Chinatown.
How to Find the Closest Cathay Bank ATM Around Your Location
Use the Cathay Bank ATM finder at cathaybank.com/location to find the closest Cathay ATM machine around you. Cathay operates approximately 75+ ATMs at branches across its 9-state footprint. ATMs at branches are typically accessible 24/7 even when the branch is closed. Cathay ATMs are bilingual (English/Chinese) and some support Vietnamese and Korean.
Use the Map to See Locations of Cathay Bank Around You
The map on this page shows Cathay Bank branches and ATMs near your location. Cathay has the densest branch concentrations in California (home state), New York (the largest East Coast Chinese-American populations), and the major US Chinese-American community centers in Texas, Illinois, Washington, Massachusetts, New Jersey, Maryland, and Nevada.
Why was Cathay Bank founded in 1962?
Cathay Bank was founded in 1962 by Chinese-American community leaders in Los Angeles Chinatown to address discrimination that Chinese-American immigrants and businesses faced from mainstream US banks at the time. Chinese-Americans often could not obtain mortgages, business loans, or even basic banking services from US banks. Cathay Bank became the first bank owned and operated primarily by Chinese-Americans in Southern California, providing bilingual (English and Chinese) banking services to the underserved community.
Does Cathay Bank offer service in Chinese?
Yes. Cathay Bank operates branches with bilingual English and Mandarin/Cantonese Chinese services at most locations. The bilingual model extends to ATMs, online banking, the mobile app, customer service phone support, and printed account statements. Select branches also offer Vietnamese-language and Korean-language services. Customers who prefer to speak in Mandarin or Cantonese can request a Chinese-speaking representative through the main 1-800-922-8429 customer service line.
What is the Cathay Bank customer service phone number?
The main Cathay Bank customer service number is 1-800-922-8429, available Monday to Friday 6:00 AM to 6:00 PM Pacific Time. Automated phone services are available 24 hours a day, 7 days a week. For mortgage servicing call 1-855-205-7404. The bilingual customer service (English and Chinese) is one of Cathay’s signature features.
Is Cathay Bank FDIC insured?
Yes. Cathay Bank is FDIC insured (Member FDIC). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
Where is Cathay Bank headquartered?
Cathay Bank is headquartered at 777 N Broadway, Los Angeles, California 90012, in the historic Los Angeles Chinatown district. The 777 N Broadway building has been the bank’s headquarters since 1966. Cathay also operates a major operations and back-office center in El Monte, California (in the San Gabriel Valley east of downtown Los Angeles).
How many Cathay Bank locations are there?
Cathay Bank operates approximately 75+ branches across 9 US states with approximately $25 billion in total assets. The largest concentrations are in California (the home state, ~57+ branches) and New York (~10+ branches). The bank acquired 10 additional branches from HSBC USA in February 2022.
What does Cathay Bank do for US-China business?
Cathay Bank’s distinctive franchise is built around US-China commercial banking. The bank supports customers who do business between the United States and Greater China (mainland China, Hong Kong, Taiwan) with international wire transfers in US dollars and Chinese yuan, foreign-exchange services, trade-finance products for US-China import and export, and letters of credit. Cathay Bank operates representative offices in Hong Kong and Shanghai for cross-border customer support.
Are Cathay Bank branches open on Saturday?
Yes, at many branches. Most Cathay branches in California, New York, Washington, Texas, and Illinois have Saturday hours, typically 9:00 AM to 1:00 PM. Cathay’s Saturday hours are broader than many mainstream US banks, reflecting the Chinese-American customer service tradition. Some branches in larger metro markets are closed Saturday. Confirm with the specific branch using the locator at cathaybank.com/location.
Are Cathay Bank branches open on Sunday?
No. Cathay Bank branches are closed on Sundays at all locations. ATMs at all branches are available 24/7. The customer service automated phone line is also available 24/7. See our Banks Open on Sunday Near Me page for the list of banks with Sunday hours.
What happened with the HSBC West Coast acquisition?
On February 4, 2022, Cathay Bank completed the acquisition of HSBC’s West Coast retail banking business, including 10 California and Washington branches plus related deposits and loans. The acquisition was part of HSBC USA’s broader 2022 exit from US mass-market retail banking, in which HSBC also sold approximately 80 East Coast branches to Citizens Bank. The 10 Cathay-acquired branches were in Chinese-American population centers and were a natural strategic fit for Cathay’s customer base.
For more banking guides
- HSBC Bank Near Me, the global bank that sold 10 West Coast branches to Cathay Bank in February 2022 as part of HSBC USA’s mass-market retail exit
- East West Bank Near Me, the largest US-to-Asia cross-border bank and Cathay’s main competitor for the Chinese-American banking franchise
- Citizens Bank Near Me, the East Coast bank that acquired most of HSBC’s former US East Coast retail branches in February 2022 (the same HSBC exit that brought 10 branches to Cathay)
- Banks Open on Holidays Near Me, the federal holiday schedule and which banks observe which holidays
- Banks Open on Sunday Near Me, the full list of banks with Sunday hours
- ATM Near Me, find ATMs at any bank, surcharge-free options, and drive-thru ATMs
- Banks Near Me homepage, a directory of 70+ US, UK, and international banks