Looking for the closest Citibank (Citi) branch or ATM? The interactive map below shows Citibank locations near you. Below the map you’ll find the verified 24/7 customer service number, typical branch hours, federal holiday closures, the major U.S. metros where Citi operates retail branches, and answers to common questions about visiting a Citibank branch.
Map of Citibank locations near me
Use the Citibank branch locator below to find the nearest Citibank branch in your location, with branch hours, services, and contact details.
Citibank at a glance
- Founded: 1812 (as City Bank of New York)
- Headquarters: New York, New York
- Parent company: Citigroup (NYSE: C) — one of the “Big Four” U.S. banks by assets
- U.S. retail branches: approximately 648 across 13 states, primarily concentrated in major metros
- ATMs: Citibank customers get fee-free access to 65,000+ ATMs nationwide through Citi’s network and partner networks
- Customer service (24/7): 1-800-950-5114
- Official locator: online.citi.com/US/ag/citibank-location-finder
Citibank branch locations near me
To find the Citibank branch nearest to your current location, use the map above or the official Citibank locator. Enter your address, ZIP code, city, or state to see nearby branches and ATMs with their operating hours, available services, and direct phone numbers.
Citibank branch and ATM locator: “Locate Me”. Source: citi.com
Citibank ATM near me
Citibank customers get fee-free access to a network of 65,000+ ATMs nationwide — far more than Citi’s own ~700 ATMs. Most of these are located outside Citi’s retail-branch states, which gives Citi customers convenient cash access even where Citibank has no branches. Find the closest Citi or partner-network ATM using the map above, the official Citi locator, or the Citi Mobile app’s ATM finder.
The Citibank ATM finder helps you locate the closest Citibank ATM machine around you, including 24-hour ATMs at branches and surcharge-free partner ATMs.
Mobile app
You can also locate Citibank branches and ATMs from your phone using the Citi Mobile app, available for iPhone and Android. The app’s ATM finder shows both Citi-branded ATMs and partner-network ATMs that are surcharge-free for Citi customers.
Useful to know
- Citibank ATM withdrawal limit, daily maximums by account tier, and how to request a temporary limit increase
- Citibank ATM deposit, step-by-step ATM deposit instructions, cash and check deposit rules, and funds availability
- ATM withdrawal limits by bank, a side-by-side comparison of daily withdrawal maximums across major U.S. banks
- ATM fees by bank, out-of-network fees, non-bank ATM surcharges, and how to avoid them
- ATM deposit rules by bank, deposit caps, per-transaction limits, and funds availability compared
- Cardless ATM access, how to withdraw cash from an ATM using your phone at major U.S. banks
Citibank hours
Citibank branch hours vary by location, but most branches follow this typical schedule:
| Day | Typical hours |
|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM (where available; some locations closed Saturday) |
| Sunday | Closed at virtually all locations |
Always confirm the hours for your specific branch on the official Citi locator before visiting, especially on Saturdays. ATMs and online banking remain available 24/7 even when branches are closed, and Citibank’s customer service phone line is staffed 24/7 at 1-800-950-5114.
Citibank holiday hours
Citibank branches follow the Federal Reserve holiday schedule and are closed on the following days each year. ATMs, online banking, the Citi Mobile app, and 24/7 phone support remain available.
| Holiday | Date | Branches |
|---|---|---|
| New Year’s Day | January 1 | Closed |
| Martin Luther King Jr. Day | 3rd Monday of January | Closed |
| Presidents Day | 3rd Monday of February | Closed |
| Memorial Day | Last Monday of May | Closed |
| Juneteenth | June 19 | Closed |
| Independence Day | July 4 | Closed |
| Labor Day | 1st Monday of September | Closed |
| Columbus Day | 2nd Monday of October | Closed |
| Veterans Day | November 11 | Closed |
| Thanksgiving Day | 4th Thursday of November | Closed |
| Christmas Day | December 25 | Closed |
When a federal holiday falls on a Saturday, branches typically remain closed that Saturday; when it falls on a Sunday, branches typically close the following Monday.
Citibank by state and metro
Unlike the other Big Four U.S. banks, Citibank has a relatively small retail-branch footprint, concentrated in approximately 13 states and a handful of major metros. Its largest branch counts are in California, New York, Illinois, Florida, and Washington, D.C.
Citibank in California
California has the most Citibank branches of any state — approximately 270 locations. Citi’s California footprint covers Los Angeles, San Francisco, San Diego, Sacramento, San Jose, and most other major California metros. View California branches on the official Citi locator.
Citibank in New York
New York is home to Citi’s headquarters and approximately 211 retail branches, concentrated in New York City (Manhattan, Brooklyn, Queens, the Bronx, Staten Island) plus Long Island and Westchester County. View New York branches on the official Citi locator.
Citibank in Illinois
Illinois Citibank locations are concentrated in the Chicago metro area, including downtown Chicago and surrounding suburbs in Cook, Lake, and DuPage counties. View Illinois branches on the official Citi locator.
Citibank in Florida
Florida Citibank branches are concentrated in the Miami metro area, plus Fort Lauderdale and other South Florida locations. View Florida branches on the official Citi locator.
Citibank in Washington, D.C.
Citibank has multiple branches in the Washington, D.C. metro area, including downtown D.C. and the surrounding Northern Virginia and Maryland suburbs. View D.C. branches on the official Citi locator.
Other Citibank retail markets
Beyond its top five branch states, Citibank also operates retail branches in major metros including Las Vegas (Nevada), Boston (Massachusetts), and parts of Texas, New Jersey, Virginia, and Maryland. Use the official locator to check for branches in your specific city.
If you live outside Citi’s retail-branch states, you can still use Citi online banking, the Citi Mobile app, and Citi’s 24/7 customer service. Citi customers also have fee-free access to 65,000+ ATMs nationwide through Citi’s partner networks — so cash access is easy even without local branches.
Contact Citibank
- General customer service (24/7): 1-800-950-5114
- Citi Priority / Citigold: 1-800-374-9500
- From outside the U.S.: Call Citi collect at 1-605-335-2222
- Make a payment: 1-800-285-1709
- Lost or stolen card: Call the number on the back of your card or 1-800-950-5114
- TTY for hearing impaired: Dial 711 for telecommunication relay service
About Citibank
Citibank (commonly abbreviated “Citi”) is the consumer banking subsidiary of Citigroup (NYSE: C), one of the “Big Four” U.S. banks by total assets — alongside Chase, Bank of America, and Wells Fargo. Founded in 1812 as the City Bank of New York, Citi is one of the oldest banks in the United States and is headquartered in New York City.
While the other Big Four banks operate thousands of retail branches across most U.S. states, Citi has dramatically narrowed its U.S. retail footprint over the past decade and now operates approximately 648 retail branches in 13 states — primarily in major coastal and Midwest metros. Citi’s strategy focuses on online banking, mobile, credit cards, and wealth management rather than dense nationwide branch coverage.
Citibank offers checking and savings accounts, certificates of deposit, credit cards (including the Citi Double Cash, Citi Custom Cash, and AAdvantage cards), home mortgages, personal loans, investing through Citi Personal Wealth Management, and Citi Priority and Citigold tiers for higher-balance customers.
Frequently asked questions
Is there a Citibank near me?
Citibank operates approximately 648 retail branches across 13 U.S. states, primarily in California, New York, Illinois, Florida, Washington D.C., and several other major metros. To check whether there is a Citibank branch near your current location, use the map on this page or the official locator at online.citi.com/US/ag/citibank-location-finder.
What time does Citibank open?
Most Citibank branches open at 9:00 AM Monday through Friday and close at 5:00 PM. Saturday hours, where available, are typically 10:00 AM to 2:00 PM. Almost all Citibank branches are closed on Sundays.
Is Citibank open on Saturday?
Many Citibank branches are open on Saturday with reduced hours, typically 10:00 AM to 2:00 PM. Some locations are closed on Saturday. Always confirm with the specific branch using the official Citi locator before visiting.
Is Citibank open on Sunday?
Citibank branches are closed on Sundays at virtually all locations. ATMs, online banking, the Citi Mobile app, and 24/7 phone customer service at 1-800-950-5114 remain available.
Does Citibank have ATMs near me?
Yes. Citibank customers have fee-free access to a network of 65,000+ ATMs nationwide, including Citi-branded ATMs and partner-network ATMs in stores, retailers, and other locations. This wide ATM access is one of the main advantages of a Citi account, especially outside the states where Citi has retail branches.
How many Citibank locations are there?
Citibank operates approximately 648 retail branches in 13 U.S. states. The largest branch counts are in California (~270), New York (~211), Illinois, Florida, and Washington D.C. In total, Citibank customers also have fee-free access to 65,000+ ATMs nationwide through Citi and partner networks.
Does Citibank have physical locations?
Yes — Citibank has approximately 648 physical retail branches in 13 U.S. states. The branches are concentrated in major metros including New York City, Los Angeles, San Francisco, San Diego, Chicago, Washington D.C., Miami, Las Vegas, and Boston. Unlike Chase, Bank of America, or Wells Fargo, Citibank does not have a nationwide branch network.
What is Citibank’s customer service number?
Citibank’s general customer service line is 1-800-950-5114, available 24 hours a day, 7 days a week. For Citi Priority and Citigold customers, the dedicated line is 1-800-374-9500. From outside the U.S., call Citi collect at 1-605-335-2222.
What is the Citibank routing number?
Citibank routing numbers vary by the state where you opened your account. You can find your specific routing number on the bottom of your checks (the first nine digits), in your online banking dashboard at citi.com, in the Citi Mobile app, or by calling 1-800-950-5114.