Citizens Bank in Providence, Rhode Island: Branch and ATM Map (30 Locations)

Looking for a Citizens Bank branch open near you in Providence? This page maps Citizens Bank branches, ATMs, and offices across the City of Providence. Each entry shows the address, phone number, opening hours, rating, and Google Maps link. Tap a pin on the map, click the “Use my location” button to jump to the closest location, or filter the list by type.

Citizens Bank in Providence: the basics

Providence is Citizens Bank’s headquarters city. Citizens Financial Group is headquartered at One Citizens Plaza, downtown Providence. Citizens traces its roots to the 1828 founding of the High Street Bank, which became the Citizens Savings Bank in 1871. The modern Citizens Financial Group operated as a US subsidiary of the Royal Bank of Scotland for nearly three decades; it became independent again in 2014 when RBS divested its shares in the largest US IPO of that year. Today Citizens operates approximately 1,000 branches across 14 states in the Northeast, Mid-Atlantic, and Midwest, plus a mortgage business reaching all 50 states.

This page maps Citizens Bank branches and ATMs across the City of Providence, including downtown (Westminster Street, Kennedy Plaza, the Capital Center district where One Citizens Plaza sits), College Hill (around Brown University and the Rhode Island School of Design), Federal Hill, the West End, and the South Side. For Greater Providence and Rhode Island suburbs (Cranston, Warwick, East Providence, Pawtucket, North Providence, Johnston), see those suburb pages as we publish them. For broader Northeast and Mid-Atlantic regional coverage, see the main Citizens Bank page.

Branches vs ATMs at Citizens Providence

• Branches: full-service Citizens branches with tellers, account services, safe deposit boxes, and in-person banking. Weekday hours typically 9 AM to 5 PM, with select branches open Saturday 9 AM to 1 PM.
• ATMs: Citizens branch ATMs (24/7) plus surcharge-free access at all Citizens ATMs across the 14-state footprint.

Use the filter dropdown above the map to switch between these types.

Citizens Bank customer service phone numbers

For account questions across all Providence locations, Citizens’s main customer service number is 1-800-922-9999 (Monday to Friday 7 AM to 10 PM, Saturday and Sunday 9 AM to 6 PM ET). Lost or stolen debit cards are handled at 1-800-922-9999 (24/7). Citizens Mortgage Servicing is 1-866-877-8345. The Citizens Wealth Management group serves high-net-worth clients with dedicated advisor contacts.

The Citizens Bank mobile app handles full-service banking 24/7, including Zelle, mobile deposit, bill pay, card lock and unlock, and account alerts. Citizens has invested heavily in education-financing services through Citizens Student Loan and Education Refinance Loan products.

Are Citizens Bank branches in Providence open on weekends?

Most Citizens Bank branches in Providence are open weekdays 9:00 AM to 5:00 PM, with select branches open Saturday 9:00 AM to 1:00 PM. Sundays are closed at every Citizens branch in Providence, including the One Citizens Plaza headquarters branch downtown. ATMs at all branches are available 24/7. For Saturday hours at a specific branch, check the official Citizens locator at citizensbank.com/branch-locator.