East West Bank (also written as one word EastWest Bank) is the largest Chinese-American bank in the United States, headquartered in Pasadena, California and founded in 1973 in Los Angeles as East West Federal Bank. The bank operates approximately 110+ branches across the U.S. and Greater China, with approximately $80 billion in total assets and offers multilingual customer service in English, Spanish, Cantonese, and Mandarin. The parent company East West Bancorp trades on NASDAQ under ticker EWBC. East West Bank customer service is available at 1-888-895-5650 (M-F 6 AM-7 PM PT, Sat 9 AM-5 PM PT) or 24/7 domestic at 1-800-809-6761.
I would like to know where is the nearest branch of East West Bank near me, what should I do? How can I locate the closest East West ATM around my area?
Simply view the map provided below to see the locations of branches and ATMs of East West Bank in your city. This tool allows you to quickly and easily find the banking services you need without any hassle.
For more detailed information, such as the opening hours and contact numbers of East West Bank, scroll down the page. Our comprehensive resources ensure you have all the necessary details to make your banking experience smooth and efficient.
How to find nearby East West Bank locations
East West US branch locator. Filters: ‘Open Saturdays’, ‘Open Sundays’. Source: eastwestbank.com
You can use the official branch locator, which is available online at www.eastwestbank.com/en/branch-locator, to search for banks near you by zip code, address, or city and state. This locator provides up-to-date information on branch addresses, ATM locations, and available services, making it easy to access the banking facilities you need.
Tip: Use the filters to find a branch that meets your specific needs. You can filter for branches that are open on Saturdays, open on Sundays, or have a Mortgage Loan Officer available. These options ensure that you can find the most convenient and relevant services for your banking needs.
East West Bank locations by state and country
East West Bank operates approximately 110+ branches and offices across the U.S. and Greater China (Chinese-American banking specialty). U.S. coverage:
- California (largest concentration, home state): the densest branch network, including Pasadena (corporate HQ), Los Angeles County (Downtown LA, San Gabriel Valley including Alhambra, Monterey Park, Rowland Heights, Rosemead, Arcadia, San Marino), Orange County (Irvine, Anaheim, Buena Park, Fullerton), San Francisco Bay Area (San Francisco, San Jose, Cupertino, Santa Clara, Fremont, Oakland), San Diego, and Sacramento
- New York: branches across Manhattan (Chinatown, Midtown), Queens (Flushing, Elmhurst), Brooklyn (Sunset Park and other Chinese-American communities), and Long Island
- Texas: Houston (Chinatown / Bellaire), Dallas (Richardson, Plano), and other TX cities
- Nevada: Las Vegas
- Massachusetts: Boston area including Quincy
- Washington: Seattle area including Bellevue
- Georgia: Atlanta area including Duluth
- Illinois: Chicago area
Greater China (international presence): East West Bank operates 4 full-service branches in Hong Kong, Shanghai, Shenzhen, and Shantou, plus representative offices in Beijing, Chongqing, Guangzhou, Singapore, and Xiamen. This U.S.-China dual banking footprint is East West Bank’s distinctive “Financial Bridge” between the U.S. and Greater China.
About East West Bank
East West Bank, known as “Your Financial Bridge“, was founded in 1973 in Los Angeles as East West Federal Bank, originally as a federal savings and loan association serving the Chinese American community in Southern California. Today East West Bank is the largest Chinese-American bank in the United States and one of the largest independent banks headquartered in Southern California, with approximately $80 billion in total assets and 110+ branches and offices across the U.S. and Greater China.
The bank operates through the “Financial Bridge” strategy connecting U.S. and Greater China customers, businesses, and investors, with dual banking capabilities on both sides of the Pacific through its 4 full-service Greater China branches (Hong Kong, Shanghai, Shenzhen, Shantou) plus representative offices in Beijing, Chongqing, Guangzhou, Singapore, and Xiamen. East West Bank offers personal, business, private banking, wealth management, mortgages, commercial real estate, trade finance, international treasury, and cross-border banking services.
Multilingual customer service is available in English, Spanish, Cantonese, and Mandarin, reflecting the bank’s Chinese-American customer base and Southern California / Bay Area / Greater NYC demographic footprint.
East West Bank at a glance
- Official name: East West Bank (also commonly written as EastWest Bank in one word)
- Parent company: East West Bancorp, Inc. (NASDAQ: EWBC)
- Founded: 1973 in Los Angeles, California, as East West Federal Bank
- Headquarters: Pasadena, California
- Branches and offices: approximately 110+ across the U.S. (California, New York, Texas, Nevada, Massachusetts, Washington, Georgia, Illinois) plus Greater China (Hong Kong, Shanghai, Shenzhen, Shantou) and representative offices in Beijing, Chongqing, Guangzhou, Singapore, Xiamen
- Total assets: approximately $80 billion
- Distinctive position: largest Chinese-American bank in the United States; a “Financial Bridge” between the U.S. and Greater China
- Customer service (main line, English): 1-888-895-5650 (Monday to Friday 6:00 AM to 7:00 PM Pacific Time; Saturday 9:00 AM to 5:00 PM Pacific Time)
- 24/7 domestic customer service: 1-800-809-6761
- 24/7 international customer service: 1-626-799-0228
- Corporate main office (Pasadena HQ): (626) 768-6000
- Multilingual customer service: English, Spanish, Cantonese, and Mandarin
- Customer service email: talk2us@eastwestbank.com
- Primary routing number: 322070381 (California)
- Official locator: eastwestbank.com/en/branch-locator
- FDIC insurance: yes, deposits insured up to $250,000 per depositor, per insured bank, per account ownership category
East West Bank: Together, we’ll beat COVID-19
Contact East West Bank
For any inquiries or assistance, you can reach East West Bank customer service through these channels:
- Customer Service (main line, English): 1-888-895-5650, Monday to Friday 6:00 AM to 7:00 PM Pacific Time; Saturday 9:00 AM to 5:00 PM Pacific Time. Multilingual support in English, Spanish, Cantonese, and Mandarin.
- 24/7 Domestic Customer Service: 1-800-809-6761 (around the clock)
- 24/7 International Customer Service: 1-626-799-0228 (around the clock, for calls from outside the U.S.)
- Corporate main office (Pasadena HQ): (626) 768-6000
- Customer service email: talk2us@eastwestbank.com
- Report fraud or lost/stolen card: 1-800-809-6761 (24/7)
- Mortgage and loan servicing: contact through eastwestbank.com/en/personal-banking/loan-servicing-questions or the main customer service line
East West Bank branch hours
East West Bank branch hours vary by location. Typical hours:
| Day | Typical hours |
|---|---|
| Monday to Friday | 9:00 AM to 5:00 PM lobby at most branches (Pacific Time in CA, Eastern Time in NY, etc.) |
| Saturday | 9:00 AM to 1:00 PM lobby at many branches (use the locator to filter for “Open Saturdays”; not all branches have Saturday hours) |
| Sunday | Closed at most branches; East West Bank operates select Sunday hours at branches in Chinese-American community areas (use the locator to filter for “Open Sundays”) |
Hours vary by location. The East West Bank locator at eastwestbank.com/en/branch-locator has explicit filters for “Open Saturdays” and “Open Sundays”, which is unusual among U.S. banks and reflects the bank’s Chinese-American customer base preferences. The main customer service line at 1-888-895-5650 is staffed Monday to Friday 6 AM to 7 PM Pacific Time and Saturday 9 AM to 5 PM Pacific Time; 24/7 domestic service at 1-800-809-6761 remains available around the clock. See our Banks Open on Sunday Near Me page for the full list of banks that offer Sunday branch hours.
East West Bank federal holiday closures
All East West Bank U.S. branches are closed on the 11 U.S. federal holidays: New Year Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. East West Bank may also observe Chinese New Year and other Asian cultural holidays with reduced hours or closures at branches in Chinese-American community areas; confirm with your specific branch. ATMs at all branches are available 24/7 even on federal holidays. See our Banks Open on Holidays Near Me page for the full federal holiday schedule.
Frequently asked questions
Is there an East West Bank near me?
East West Bank (also spelled EastWest Bank as one word) operates approximately 110+ branches and offices across the U.S. (California, New York, Texas, Nevada, Massachusetts, Washington, Georgia, Illinois) plus Greater China (Hong Kong, Shanghai, Shenzhen, Shantou). California has the densest coverage. To find the nearest branch or ATM, use the map on this page or the official locator at eastwestbank.com/en/branch-locator by entering your ZIP code or city.
What are East West Bank hours?
Typical East West Bank branch hours are Monday to Friday 9:00 AM to 5:00 PM lobby, with Saturday 9:00 AM to 1:00 PM at many (but not all) branches. Hours vary by location. All U.S. branches are closed on the 11 U.S. federal holidays. ATMs at all branches are available 24/7. The main customer service line at 1-888-895-5650 is staffed Monday to Friday 6 AM to 7 PM Pacific Time and Saturday 9 AM to 5 PM Pacific Time.
What time does East West Bank open?
Most East West Bank branches open at 9:00 AM Monday through Friday, and 9:00 AM Saturday at branches with Saturday hours. Some branches in Chinese-American community areas (particularly California’s San Gabriel Valley, San Francisco Chinatown, and New York’s Flushing) may open earlier. Confirm the opening time for your specific branch using the locator at eastwestbank.com/en/branch-locator.
Is East West Bank open on Saturday?
Yes, at many branches. The East West Bank branch locator has an explicit “Open Saturdays” filter that shows the branches with Saturday hours (typically 9:00 AM to 1:00 PM local time). Not all branches have Saturday hours; Chinese-American community-area branches are more likely to be open Saturday.
Is East West Bank open on Sunday?
Some East West Bank branches are open on Sunday, particularly in Chinese-American community areas where weekend banking demand is higher. The East West Bank branch locator at eastwestbank.com/en/branch-locator has an explicit “Open Sundays” filter to identify branches with Sunday hours. This Sunday availability is unusual among U.S. banks and reflects the bank’s Chinese-American customer base preferences.
Does East West Bank have ATMs near me?
Yes. East West Bank operates ATMs at all 110+ U.S. branches plus additional standalone ATMs across California, New York, Texas, Nevada, Massachusetts, Washington, Georgia, Illinois, and the Greater China footprint. Use the locator at eastwestbank.com/en/branch-locator and filter for ATM to find the closest one. East West Bank ATMs are available 24/7 for withdrawals, deposits, balance inquiries, and transfers.
What is the East West Bank customer service phone number?
The East West Bank customer service main number is 1-888-895-5650, staffed Monday to Friday 6:00 AM to 7:00 PM Pacific Time and Saturday 9:00 AM to 5:00 PM Pacific Time. Multilingual support is available in English, Spanish, Cantonese, and Mandarin. For 24/7 domestic customer service call 1-800-809-6761. For 24/7 international callers (from outside the U.S.) call 1-626-799-0228. The Pasadena corporate main office number is (626) 768-6000. Customer service email is talk2us@eastwestbank.com.
Is East West Bank FDIC insured?
Yes. East West Bank is FDIC insured. Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category. See our What is FDIC Insurance guide for the full coverage rules including the 8 ownership categories that let joint account holders extend coverage.
What is the East West Bank routing number?
The primary East West Bank routing number is 322070381 (California). To find your specific routing number, check the bottom of your checks (the first 9 digits), log in to your online banking dashboard at eastwestbank.com, look in the East West Bank mobile app under account details, or call customer service at 1-888-895-5650. See our What is a Routing Number guide for full routing number details.
Does East West Bank offer Chinese-language customer service?
Yes. East West Bank offers multilingual customer service in Cantonese and Mandarin (in addition to English and Spanish), reflecting the bank’s Chinese-American customer base. Call 1-888-895-5650 and follow the language prompts. Branches in Chinese-American community areas (San Gabriel Valley CA, San Francisco Chinatown, Flushing NY, Houston Chinatown) also have Chinese-bilingual staff on site.
East West Bank cerca de mi: donde esta el East West Bank mas cercano?
Para encontrar el East West Bank mas cercano, visite eastwestbank.com/en/branch-locator y busque por codigo postal, ciudad o estado. East West Bank opera aproximadamente 110+ sucursales en los Estados Unidos (California, Nueva York, Texas, Nevada, Massachusetts, Washington, Georgia, Illinois) y Greater China. El telefono de servicio al cliente es 1-888-895-5650, con soporte multilingue en ingles, espanol, cantones y mandarin.
How does East West Bank compare to other Asian-American banks in the U.S.?
East West Bank is the largest Chinese-American bank in the U.S. Other major Asian-American banks with overlapping California / NYC footprints include Cathay Bank (another major Chinese-American bank, headquartered in LA) and Bank of Hope (the largest Korean-American bank, headquartered in LA Koreatown). West Coast regional bank competitors include Wells Fargo (largest CA branch network) and U.S. Bank.
About This Website
This website is a comprehensive resource for locating bank branches and ATMs worldwide. Whether you are in the USA, Canada, the UK, India, or Germany, this site helps you find the nearest banking facilities. For additional information about banks around you, please visit the main page of Banks Near Me at Bank-NearMe.com.
Related pages
- Cathay Bank locations, another major Chinese-American bank
- Bank of Hope locations, largest Korean-American bank in the U.S.
- Eastern Bank locations, Massachusetts regional bank (unrelated to East West despite similar name)
- US Bank locations