Looking for the nearest KeyBank near me, ideally a branch or ATM open right now and close to your current location? The KeyBank locations map below shows branches and ATMs near you. KeyBank operates about 961 retail branches across 16 states, concentrated in the Northeast, Great Lakes, and Pacific Northwest, with no branches in Texas, California, Georgia, Tennessee, or Virginia. The full legal name of the bank is KeyBank National Association (KeyBank N.A.), a subsidiary of KeyCorp (NYSE: KEY).
KeyBank at a glance
- Founded: 1825 (origins in the Commercial Bank of Albany, NY)
- HQ: 127 Public Square, Cleveland, Ohio
- Parent: KeyCorp (NYSE: KEY)
- Legal name: KeyBank National Association (KeyBank N.A.)
- Retail branches: About 961 across 16 states
- Top branch states: New York (227), Ohio (174), Washington (141), Pennsylvania (86), Oregon (63)
- Customer service (24/7): 1-800-539-2968 (1-800-KEY2YOU)
- Online and mobile banking support: Monday to Friday 7 AM to midnight ET, Saturday and Sunday 8 AM to 9 PM ET
- Mortgage customer service: Monday to Friday 8:30 AM to 8 PM ET
- Official locator: key.com/locations/search
- Mobile app: KeyBank Mobile (iOS and Android)
KeyBank locations near me
Map of KeyBank locations near me
Use the map below to find your nearest KeyBank branch or ATM based on your current location. Click any pin for the exact address and directions. For the most accurate result, allow your browser to share your location, or zoom and pan to a specific area.
You can also use the KeyBank branch locator below to find the nearest KeyBank branch in your location, with branch hours, services, and contact details.
For the official locator with extra filter options (KeyBank Plus, Safe Deposit Boxes, Night Deposit, Drive Thru, Saturday Hours, Sunday Hours), visit key.com/locations/search. You can also allow the website to use your device location to find all branches within a 50-mile radius with one click.
Caption: KeyBank’s official locator lets you filter by KeyBank Plus, Safe Deposit Boxes, Night Deposit, Drive Thru, Saturday Hours, and Sunday Hours. Source: key.com
KeyBank ATM near me
KeyBank operates several thousand ATMs across its 16-state footprint, mostly at branches and select retail locations. KeyBank customers can use any KeyBank ATM with no surcharge. Outside the KeyBank network, KeyBank customers may be charged a fee by the ATM operator and (depending on the account) by KeyBank.
Use the KeyBank ATM finder to find the closest KeyBank ATM machine around you, including drive-up and 24-hour ATMs.
What you can do at a KeyBank ATM:
- Withdraw cash from your KeyBank checking or savings account
- Deposit cash and checks (at deposit-enabled ATMs, which includes most KeyBank branded ATMs)
- Check your account balance and transaction history
- Transfer funds between KeyBank accounts
- Make a cardless ATM withdrawal using the KeyBank Mobile app
- Print a mini statement
KeyBank drive-thru ATMs and drive-thru branches are available at many KeyBank locations. To find a KeyBank drive-thru near you, use the official locator and apply the “Drive Thru” filter.
KeyBank branch locator: how to find a branch near you
The official KeyBank branch locator at key.com/locations/search lets you search any of these ways:
- By city and state, or by ZIP code: Enter the location and click Search
- By your current location: Allow the website to access your device location to see all branches within a 50-mile radius
- By services available: Filter for KeyBank Plus, Safe Deposit Boxes, Night Deposit, Drive Thru, Saturday Hours, and Sunday Hours
- By location type: Branches, ATMs, or Key Private Bank offices
The KeyBank Mobile app on iOS and Android includes a built-in locator that uses your current location to show nearby branches and ATMs, including hours and services for each location.
KeyBank hours, open now and Saturday hours
Is KeyBank open now near me? Standard KeyBank branch hours are Monday to Friday 9 AM to 5 PM. Many KeyBank branches also offer Saturday hours (typically 9 AM to 1 PM at select locations). Most KeyBank branches are closed on Sundays. To check whether a specific branch is open right now and on Saturday, use the map above or the official locator with the Saturday Hours and Sunday Hours filters.
- Branches: Mon-Fri 9 AM to 5 PM at most locations
- Saturday hours: 9 AM to 1 PM at select branches (use the Saturday Hours filter on key.com)
- Sunday hours: A small number of branches; use the Sunday Hours filter to find them
- ATMs: 24 hours a day, 7 days a week at most branch-attached and standalone ATMs
- Customer service phone (1-800-539-2968): 24/7 self-service, agents during business hours
- KeyBank Mobile app and online banking: 24/7
KeyBank federal holiday closures. KeyBank branches are closed on the standard Federal Reserve holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day. ATMs, online banking, and the KeyBank Mobile app remain available on all federal holidays.
KeyBank by state: where it has branches
KeyBank has about 961 retail branches across 16 states, concentrated in the Northeast, Midwest (Great Lakes), and Pacific Northwest. The bank has no branches in the South, Southwest, or California.
Top KeyBank states by branch count
- New York: about 227 branches (largest market, dates to the bank’s Albany origins)
- Ohio: about 174 branches (Cleveland is KeyBank’s headquarters). KeyBank in Cleveland: 41 locations across the City of Cleveland, including the Key Tower headquarters branch.
- Washington: about 141 branches (Pacific Northwest hub)
- Pennsylvania: about 86 branches
- Oregon: about 63 branches
Other states with KeyBank branches
Colorado (56), Connecticut (48), Indiana (35), Maine (31), Utah (31), Idaho (21), Michigan (18), Alaska (10), Vermont (10), Massachusetts (7), Florida (3). For the official KeyBank state list, see key.com/locations/search.
States without KeyBank branches
KeyBank does not currently have retail branches in Texas, California, Georgia, Tennessee, Virginia, North Carolina, South Carolina, Florida outside a small presence, or most of the South and Southwest. If you live outside the KeyBank footprint, see other US bank pages like Chase, Bank of America, Wells Fargo, or U.S. Bank.
Contact KeyBank
- General customer service: 1-800-539-2968 (1-800-KEY2YOU), available 24/7 for self-service, agents during business hours
- Online and mobile banking support: Monday to Friday 7 AM to midnight ET, Saturday and Sunday 8 AM to 9 PM ET
- Mortgage customer service: Monday to Friday 8:30 AM to 8 PM ET
- Chat support: Monday to Friday 7 AM to midnight ET, Saturday and Sunday 8 AM to 9 PM ET (via key.com)
- Lost or stolen card: 1-800-539-2968 (use the general line)
- Specific branch phone numbers: Use the locator at key.com/locations/search to find the direct phone for any specific branch
Note about the Buffalo NY 716 area code: If you found a 716-838-XXXX phone number for KeyBank, that is a specific Buffalo, New York branch number, not the bank’s general customer service line. For 24/7 customer service, use 1-800-539-2968.
About KeyBank
KeyBank N.A. (KeyBank National Association) is the primary banking subsidiary of KeyCorp, one of the largest bank holding companies in the United States, with about $190 billion in assets. KeyCorp trades on the New York Stock Exchange under the ticker KEY. The bank is headquartered at 127 Public Square in downtown Cleveland, Ohio.
KeyBank’s history traces back to the Commercial Bank of Albany, founded in New York State in 1825, making it one of the oldest banks in the United States. The modern KeyCorp was formed in 1994 through the merger of KeyCorp (originally Key Banks Inc. of Albany) and Society Corporation of Cleveland, which brought together two long-established regional banks. The merger gave the new KeyCorp a coast-to-coast presence, with strong concentrations in New York State (from the Albany Key Banks heritage) and Ohio plus the West (from the Society Corporation heritage).
KeyBank’s most significant recent acquisition was First Niagara Financial Group in 2016, a $4.1 billion deal that added about 350 branches across upstate New York, Pennsylvania, Connecticut, and Massachusetts.
KeyBank offers a full range of consumer and commercial banking services: checking and savings accounts (including the KeyBank Hassle-Free Account and Key Smart Checking), home loans and mortgages, auto loans, personal loans, credit cards, business banking, wealth management through Key Private Bank, and investment services through Key Investment Services and KeyBanc Capital Markets.
Frequently asked questions
Where is the nearest KeyBank ATM to my current location?
Use the KeyBank locations map at the top of this page to find your nearest KeyBank ATM based on your current location. Click any pin for the exact address. For an official search with filters, use the locator at key.com/locations/search and filter for ATMs, or open the KeyBank Mobile app on iOS or Android, which uses your current location automatically. KeyBank customers can use any KeyBank ATM with no surcharge.
How do I find a KeyBank branch near me?
Use the map at the top of this page, or use the official KeyBank branch locator at key.com/locations/search. You can search by city and state, ZIP code, or allow the website to use your current location to find all branches within a 50-mile radius. Apply filters to find branches with Drive Thru, Saturday Hours, Sunday Hours, Safe Deposit Boxes, Night Deposit, or KeyBank Plus services. The KeyBank Mobile app also includes a locator.
Is KeyBank open now near me?
Standard KeyBank branch hours are Monday to Friday 9 AM to 5 PM. Many KeyBank branches also offer Saturday hours, typically 9 AM to 1 PM at select locations. Most branches are closed on Sundays. To check whether a specific branch is open right now or on Saturday, use the map above or filter the official key.com locator for Saturday Hours or Sunday Hours. KeyBank ATMs are accessible 24/7, and customer service (1-800-539-2968) is 24/7.
What states have KeyBank branches?
KeyBank has about 961 retail branches across 16 states: New York (227 branches), Ohio (174), Washington (141), Pennsylvania (86), Oregon (63), Colorado (56), Connecticut (48), Indiana (35), Maine (31), Utah (31), Idaho (21), Michigan (18), Alaska (10), Vermont (10), Massachusetts (7), and Florida (3). KeyBank does not have a nationwide retail footprint, concentrating instead in the Northeast, Great Lakes, and Pacific Northwest.
Why isn’t there a KeyBank branch in my state?
KeyBank has no retail branches in Texas, California, Georgia, Tennessee, Virginia, North Carolina, or most of the Southeast and Southwest. The bank’s branch network was built around two regional roots: the Albany NY-based Key Banks Inc. (Northeast and Great Lakes) and Society Corporation of Cleveland (Midwest and West), plus the 2016 First Niagara acquisition which added upstate New York and Pennsylvania. If you live outside KeyBank’s 16-state footprint, see other US bank pages like Chase, Bank of America, Wells Fargo, or U.S. Bank.
What is KeyBank’s customer service phone number?
KeyBank’s general customer service line is 1-800-539-2968, also known as 1-800-KEY2YOU. The line is available 24/7 for self-service and during business hours for live agents. Online and mobile banking support is available Monday to Friday 7 AM to midnight ET, Saturday and Sunday 8 AM to 9 PM ET. For mortgage customer service, call the same number and follow the menu prompts.
Is KeyBank the same as KeyBank National Association?
Yes. KeyBank National Association (KeyBank N.A.) is the legal name of the bank, and KeyBank is the brand name used for marketing and signage. Both refer to the same bank, which is the primary banking subsidiary of KeyCorp (NYSE: KEY), headquartered in Cleveland, Ohio. You may also see KeyBank N.A. on official documents, statements, and FDIC notices.
Are KeyBank ATMs free?
Yes, KeyBank customers can use any KeyBank ATM with no surcharge for cash withdrawal, deposit, balance inquiry, and other transactions. Using a non-KeyBank ATM may trigger a fee from the ATM operator and (depending on your account type) a fee from KeyBank. Some KeyBank checking accounts reimburse certain non-network ATM fees up to a monthly limit.
Does KeyBank have a drive-thru?
Yes, many KeyBank branches offer a drive-thru lane, with hours that often extend earlier or later than the lobby. To find the nearest KeyBank drive-thru, use the official locator at key.com/locations/search and apply the “Drive Thru” filter to your search.
What is Key2You?
Key2You is KeyBank’s self-service phone banking and the brand name for the customer service line 1-800-KEY2YOU (1-800-539-2968). You can use it for automated transactions (balance, transfers, recent activity) 24/7, or speak to an agent during business hours.
Get support
If you have a question about KeyBank services or finding a branch or ATM, you can browse the bank directory on our homepage, see the ATM Near Me guide for general ATM tips, or email us at info@bank-nearme.com.