Looking for the nearest Metro Bank near me, ideally a store open right now and close to your current location? The Metro Bank locations map below shows your nearest Metro Bank stores and ATMs across the UK. Metro Bank uses the word “store” rather than “branch” because the bank was modelled on US-style retail banking, and it currently operates 78 stores across England (with recent and planned expansion into Northern England). Metro Bank was the first new high street bank to receive a banking licence in the UK in over 100 years when it launched in 2010.
Metro Bank at a glance
- Founded: 29 July 2010 by Anthony Thomson and Vernon Hill (the first new UK high street bank in over 100 years)
- HQ: One Southampton Row, Holborn, London WC1B 5HA
- Type: UK high street challenger bank (LSE: MTRO; Metro Bank Holdings PLC parent)
- CEO: Daniel Frumkin
- Stores: 78 stores across England, primarily in London and South East, with growing presence in the Midlands and Northern England
- Distinctive features: Open 7 days a week at some stores historically (Sunday opening discontinued; now Mon-Sat), Magic Money Machine free coin counters in every store, dogs welcome with free dog biscuits, same-day account opening in about 30 minutes
- Personal customer service (24/7, 365): 0345 08 08 500
- Business customer service: 0345 08 08 508
- From outside the UK: +44 20 3402 8312
- Store locator: metrobankonline.co.uk/store-locator
- Mobile app: Metro Bank Mobile (iOS and Android)
Metro Bank branch and ATM (cash machine) near me
Map of Metro Bank locations near me
Use the map below to find your nearest Metro Bank store or cash machine (ATM) based on your current location. Click any pin for the exact address, opening hours, and store manager. For the most accurate result, allow your browser to share your location, or zoom and pan to the area you want.
Caption: Metro Bank’s official store locator lets you search by postcode or city and shows store hours, distance, the store manager, and the nearest public transport. Source: metrobankonline.co.uk
Metro Bank store finder: how to find a store near you
The official Metro Bank store finder at metrobankonline.co.uk/store-locator lets you search any of these ways:
- By UK postcode: Enter a postcode (such as W1B 2EL, EC4N 4SA, or M2 4WU) to see the nearest stores in order of distance
- By city or town: Enter the name of a city (London, Manchester, Birmingham, Liverpool, Leeds, Newcastle, Bristol, Cardiff, etc.)
- By your current location: Allow the website to use your device location for the nearest results
- By store name or street: Find a specific named store
- Pay-in machine filter: Some Metro Bank stores have pay-in machines for cheque and cash deposits outside teller hours
The Metro Bank Mobile app on iOS and Android also includes a built-in store locator that uses your current location automatically and shows live opening status for each store.
Metro Bank ATM (cash machine) near me
Every Metro Bank store has at least one cash machine, available 24 hours a day, 7 days a week (most are accessible through a separate entrance even when the store is closed). Metro Bank customers can also use any LINK network cash machine in the UK for cash withdrawal and balance enquiry, with no charge from Metro Bank.
What you can do at a Metro Bank cash machine:
- Withdraw cash from your Metro Bank current account, savings account, or debit card
- Check your account balance and recent transactions
- Change your PIN
- At deposit-enabled cash machines (inside stores), deposit cash and cheques during store hours
Magic Money Machine: Every Metro Bank store has a free coin-counting machine called the Magic Money Machine. Anyone (Metro Bank customer or not, although fees may apply for non-customers) can bring in loose change, pour it in, and exchange it for notes or have it deposited to a Metro Bank account. This is unique to Metro Bank in the UK.
Metro Bank opening hours and Saturday hours
Is Metro Bank open now? Standard Metro Bank store opening hours are Monday to Friday 9:30 AM to 5 PM. 34 Metro Bank stores offer extended Saturday hours from 9:30 AM to 4 PM, the longest Saturday opening hours of any UK bank as of 2026. Most other stores have shorter Saturday hours (typically 9:30 AM to 1 PM or 2 PM). Metro Bank discontinued Sunday opening in recent years to focus on weekday and Saturday service.
- Stores: Mon-Fri 9:30 AM to 5 PM at most locations
- Saturday: 9:30 AM to 4 PM at 34 stores (longest UK bank Saturday hours); 9:30 AM to 1 PM or 2 PM at other stores; check the store finder for your nearest store
- Sunday: Most Metro Bank stores closed (Sunday opening discontinued)
- Cash machines: 24/7 at all Metro Bank stores
- Customer service (0345 08 08 500): 24 hours a day, 7 days a week, 365 days a year (real people in UK contact centre)
- Mobile banking app and online banking: 24/7
UK bank holiday closures. Metro Bank stores are closed on standard England and Wales bank holidays: New Year’s Day, Good Friday, Easter Monday, Early May, Spring (last Monday in May), Summer (last Monday in August), Christmas Day, and Boxing Day. The 24/7 phone line and mobile app remain available on bank holidays.
Metro Bank store locations: where Metro Bank operates
Metro Bank operates 78 stores, with the largest concentration in Greater London and the South East. The bank is currently the only UK high street bank actively opening new stores (while Lloyds, Halifax, Bank of Scotland, NatWest, Barclays, HSBC, and Santander have all been closing UK branches).
Where you’ll find Metro Bank stores
- London: Highest concentration of stores (Holborn, Brixton, Stratford, Baker Street, Liverpool Street, Tottenham Court Road, Westminster, Bromley, Croydon, Kingston, Wimbledon, and many more)
- South East England: Reigate, Woking, Wokingham, Sandhurst, Maidstone, Tunbridge Wells, Brighton, Eastbourne, plus Heathrow area
- South West England: Bournemouth, Bristol, Exeter
- Midlands: Birmingham, Coventry, Leicester, Nottingham, Oldham, Altrincham
- North West and North East England: Manchester, Salford, Liverpool, Chester, Gateshead (2025 openings), plus Newcastle and Leeds planned in the latest northward expansion
Does Metro Bank have stores in Scotland, Wales, or Northern Ireland? Metro Bank’s network is concentrated in England. There are currently no Metro Bank stores in Scotland (Edinburgh, Glasgow), Wales (Cardiff), or Northern Ireland (Belfast). Customers in those regions can use the 24/7 phone line, mobile app, and online banking, plus the LINK network of UK cash machines.
Contact Metro Bank
- Personal customer service (24/7, 365 days): 0345 08 08 500 (real people in UK contact centre)
- Business customer service: 0345 08 08 508
- From outside the UK: +44 20 3402 8312 (same 24/7 hours)
- Lost or stolen card: 0345 08 08 500 (24/7)
- Mortgages: Contact your local store or call 0345 08 08 500 and select mortgage options
- Specific store phone numbers: Use the store finder at metrobankonline.co.uk/store-locator to find the direct phone for any specific store
- Help centre: metrobankonline.co.uk/help-and-support
About Metro Bank
Metro Bank PLC is a UK challenger bank founded on 29 July 2010 by Anthony Thomson (a UK banking entrepreneur) and Vernon Hill (founder of US Commerce Bancorp). Metro Bank was the first new high street bank to receive a banking licence in the UK in over 100 years. The bank is listed on the London Stock Exchange under the ticker MTRO (Metro Bank Holdings PLC is the parent).
Metro Bank brought several US retail banking innovations to the UK high street, including:
- Use of the word “store” rather than “branch” (modelled on US retail bank Commerce Bancorp)
- Long opening hours and (originally) 7-day-a-week opening: Metro Bank pioneered Sunday banking in the UK, though Sunday opening was later discontinued in favour of extended Mon-Sat hours
- The Magic Money Machine: free coin counters in every store
- Dogs welcome in all stores, with free M-Bone dog biscuits at the door
- Same-day account opening (typically about 30 minutes start to finish) with no appointment needed
- “Fans, not customers” approach to brand-building
Metro Bank is currently led by Chief Executive Officer Daniel Frumkin. The bank offers personal banking (current accounts, savings, ISAs, mortgages, personal loans, credit cards), business banking, commercial banking, mortgages through intermediaries, and online and mobile banking.
Metro Bank is the only UK high street bank that is currently expanding its branch network. In 2025 the bank opened new stores in Chester, Salford, and Gateshead, and has announced upcoming new stores in Newcastle and Leeds as part of its northern expansion strategy.
Frequently asked questions
Where is the nearest Metro Bank store to my current location?
Use the Metro Bank locations map at the top of this page to find your nearest store based on your current location. Click any pin for the exact address and opening hours. For an official search with filters, use the store finder at metrobankonline.co.uk/store-locator and enter your UK postcode (such as W1B 2EL or EC4N 4SA), or open the Metro Bank Mobile app on iOS or Android, which uses your current location automatically.
How do I find a Metro Bank cash machine (ATM) near me?
Use the map at the top of this page to find your nearest Metro Bank cash machine. Every Metro Bank store has at least one cash machine accessible 24/7. Metro Bank customers can also use any LINK network ATM in the UK for cash withdrawal and balance enquiry with no Metro Bank charge.
What are Metro Bank’s opening hours?
Standard Metro Bank store opening hours are Monday to Friday 9:30 AM to 5 PM. 34 Metro Bank stores offer extended Saturday hours from 9:30 AM to 4 PM, the longest Saturday opening hours of any UK bank as of 2026. Other stores have shorter Saturday hours (typically 9:30 AM to 1 PM or 2 PM). Metro Bank discontinued Sunday opening, so most stores are now closed on Sundays. Cash machines and mobile/online banking are available 24/7.
Is Metro Bank open on Saturdays?
Yes, most Metro Bank stores are open on Saturdays. 34 Metro Bank stores have extended Saturday hours from 9:30 AM to 4 PM (the longest Saturday opening hours of any UK bank). Other stores have shorter Saturday hours, typically 9:30 AM to 1 PM or 2 PM. To find out the exact Saturday hours for your nearest store, use the store finder at metrobankonline.co.uk/store-locator.
Is Metro Bank open on Sundays?
No, Metro Bank discontinued Sunday opening across its store network and now operates Monday to Saturday only. The 24/7 customer service phone line (0345 08 08 500), cash machines at Metro Bank stores, and the Metro Bank Mobile app all remain available on Sundays.
Does Metro Bank have stores in Scotland, Wales, or Northern Ireland?
No. Metro Bank’s store network is concentrated in England, primarily in London and the South East, with growing presence in the Midlands and the North of England. There are currently no Metro Bank stores in Scotland, Wales, or Northern Ireland. Customers in those regions can use the 24/7 phone line, the Metro Bank Mobile app, and online banking, plus any LINK network cash machine in the UK.
What is Metro Bank’s customer service phone number?
Metro Bank’s personal customer service number is 0345 08 08 500, available 24 hours a day, 7 days a week, 365 days a year, with real people in their UK contact centre. The business banking line is 0345 08 08 508. From outside the UK, call +44 20 3402 8312. Lost or stolen cards can be reported on the same 0345 08 08 500 line at any time.
Why does Metro Bank call branches “stores”?
Metro Bank uses the word “store” rather than “branch” because the bank was modelled on US-style retail banking, specifically Vernon Hill’s Commerce Bancorp in the United States, which called its locations stores. The branding reflects Metro Bank’s “fans, not customers” retail-focused approach, including features like long opening hours, dogs welcome, and the Magic Money Machine coin counter in every store.
What is the Magic Money Machine?
The Magic Money Machine is a free coin-counting machine available in every Metro Bank store. Anyone can bring in loose change, pour it in, and exchange the coins for notes or deposit the value into a Metro Bank account. Metro Bank customers can use it free of charge; non-customers can also use it (a fee may apply). It is unique to Metro Bank among UK banks.
Is Metro Bank a real bank, and is it safe?
Yes. Metro Bank is a fully licensed UK bank, authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA. Deposits with Metro Bank are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 per person, in line with all other UK banks. Metro Bank Holdings PLC is listed on the London Stock Exchange (ticker MTRO).
Get support
If you have a question about Metro Bank services or finding a store or cash machine, you can browse the bank directory on our homepage, see the ATM Near Me guide for general ATM tips, or email us at info@bank-nearme.com.