Looking for the closest NatWest branch or cash machine? The interactive map below shows NatWest locations near you. NatWest is one of the “Big Four” UK retail banks, operating across England and Wales (in Scotland, you’ll typically find its sister bank Royal Bank of Scotland (RBS), also part of NatWest Group). Below the map you’ll find the verified UK customer service number, typical branch opening hours, UK bank-holiday closures, country and city coverage, and answers to common questions including the NatWest mobile banking app and the Cora AI chatbot.
Map of NatWest locations near me
Use the NatWest branch locator below to find the nearest NatWest in your location, with opening times, branch services, and contact details.
NatWest at a glance
- Founded: 1968 (as National Westminster Bank, from the merger of National Provincial Bank and Westminster Bank)
- Headquarters: London (registered office) and Edinburgh (operations)
- Parent company: NatWest Group plc (London Stock Exchange & NYSE ticker: NWG) — formerly Royal Bank of Scotland Group (renamed 2020)
- Branches: approximately 700 across England and Wales (Royal Bank of Scotland branches serve Scotland)
- Sister banks in NatWest Group: Royal Bank of Scotland (Scotland), Ulster Bank (Northern Ireland), Coutts (private banking)
- Customer service (24/7): 0345 788 8444 (UK) / +44 345 788 8444 (from overseas)
- Official locator: natwest.com branch finder
NatWest branch & ATM (cash machine) near me
To find the NatWest branch or cash machine nearest to your current location, use the map above or the official locator at natwest.com. Enter your postcode, town, city, or a place of interest, or use the ‘Locate Me’ option to find locations based on your device’s current location.
You can also use the NatWest cash machine finder to find the closest NatWest cashpoint or ATM machine around you, including 24-hour deposit cashpoints.
Enter postcode, town/city, place of interest, or sort code — or click “Locate Me.” Source: locator.natwest.com
The locator lets you filter by branches, cash machines (ATMs), and other services. You can also search for NatWest mobile banking vans, which serve rural communities on scheduled routes (see FAQ below).
NatWest mobile banking app + Cora chatbot
The NatWest mobile banking app is available for iPhone and Android, and customers aged 11+ can use it. The app includes Cora, NatWest’s AI chatbot, which can answer common banking questions 24/7. If Cora can’t help, she’ll pass you to a human colleague via messaging or telephone.
NatWest opening hours
NatWest branch hours vary by location, but most branches follow this typical schedule:
| Day | Typical hours |
|---|---|
| Monday – Friday | 9:30 AM – 4:30 PM (some larger branches open earlier and close later) |
| Saturday | 9:00 AM – 12:30 PM or 1:00 PM (many branches open Saturday) |
| Sunday | Closed at all branches |
NatWest has been reducing branch hours and closing some smaller branches in recent years as more customers move to digital banking. Always confirm the hours for your specific branch on the official branch finder before visiting. Cash machines at branches are typically available 24/7, and telephone banking is available 24/7 at 0345 788 8444.
NatWest UK bank holiday hours
NatWest branches are closed on the following UK bank holidays. Cash machines, online banking, the NatWest app, and 24/7 phone banking remain available.
| Bank holiday | Date | Branches |
|---|---|---|
| New Year’s Day | January 1 | Closed |
| Good Friday | Friday before Easter Sunday | Closed |
| Easter Monday | Monday after Easter Sunday | Closed |
| Early May Bank Holiday | First Monday of May | Closed |
| Spring Bank Holiday | Last Monday of May | Closed |
| Summer Bank Holiday | Last Monday of August | Closed |
| Christmas Day | December 25 | Closed |
| Boxing Day | December 26 | Closed |
Scotland also observes 2 January as a bank holiday, and Northern Ireland observes St Patrick’s Day (17 March) and the Battle of the Boyne (12 July). When a bank holiday falls on a Saturday or Sunday, a substitute Monday is typically observed.
NatWest across the UK
NatWest’s branch network covers England and Wales. In Scotland and Northern Ireland, NatWest Group operates its banking services under different brands:
NatWest in England
NatWest has the largest branch presence in England, with locations across London, Manchester, Birmingham, Leeds, Sheffield, Liverpool, Bristol, Newcastle, Nottingham, and most other major English cities. View English branches on the official NatWest branch finder.
NatWest in Wales
NatWest operates branches across Wales — including Cardiff, Swansea, Newport, Wrexham, and other Welsh cities and towns. View Welsh branches on the NatWest branch finder.
Scotland — use Royal Bank of Scotland
NatWest does not operate retail branches in Scotland. Within NatWest Group, Royal Bank of Scotland (RBS) handles Scottish retail banking — including Edinburgh, Glasgow, Aberdeen, Dundee, Inverness, and other Scottish cities. RBS branches accept NatWest debit cards for cash withdrawals at no extra charge.
Northern Ireland — use Ulster Bank
Ulster Bank, another NatWest Group brand, operates retail branches across Northern Ireland (Belfast and other cities). NatWest debit cards work at Ulster Bank ATMs without extra fees.
Channel Islands & Isle of Man — use NatWest International
If you’re in Jersey, Guernsey, or the Isle of Man, you’ll use NatWest International, which has separate customer service: +44 1534 282300 (Jersey) or visit natwestinternational.com.
Contact NatWest
- UK personal banking (24/7): 0345 788 8444
- From overseas: +44 345 788 8444
- Business banking: 0345 711 4477
- Relay UK (hearing impaired): dial 18001 before any NatWest number
- NatWest International (Jersey, Guernsey, Isle of Man): +44 1534 282300
- Lost or stolen card: Call 0345 788 8444 (UK) or +44 345 788 8444 (overseas), or report via the NatWest app
- Cora AI chatbot: Available 24/7 in the NatWest app and on the NatWest website
About NatWest
NatWest (National Westminster Bank) is one of the largest retail and commercial banks in the United Kingdom, with a history dating back to 1968 when National Provincial Bank merged with Westminster Bank. NatWest is part of NatWest Group plc (formerly Royal Bank of Scotland Group, renamed in July 2020), one of the largest banking groups in the UK. NatWest Group is listed on the London Stock Exchange and the New York Stock Exchange under the ticker NWG.
NatWest operates approximately 700 retail branches across England and Wales. Within the NatWest Group umbrella, sister brands handle other UK regions: Royal Bank of Scotland for Scotland, Ulster Bank for Northern Ireland, and Coutts for private banking. NatWest also operates the NatWest International brand serving the Channel Islands and Isle of Man.
The bank’s core retail products include current (checking) accounts, savings accounts, ISAs, personal loans, mortgages, credit cards, and the NatWest mobile banking app (with the Cora AI chatbot). NatWest also serves business banking, commercial banking, and wealth management clients across the UK and internationally.
Frequently asked questions
Is there a NatWest near me?
NatWest operates approximately 700 retail branches across England and Wales. If you’re in Scotland, look for Royal Bank of Scotland branches; in Northern Ireland, look for Ulster Bank. To check whether there is a NatWest branch near your current location, use the map on this page or the official branch finder at natwest.com.
What time does NatWest open?
Most NatWest branches open at 9:30 AM Monday through Friday and close at 4:30 PM. Larger branches may open earlier or close later. Saturday hours, where available, are typically 9:00 AM to 12:30 PM or 1:00 PM. All NatWest branches are closed on Sundays.
Is NatWest open on Saturday?
Many NatWest branches are open on Saturday with reduced hours, typically 9:00 AM to 12:30 PM or 1:00 PM. Some smaller branches are closed on Saturday. Always confirm with the specific branch using the official branch finder before visiting.
What time does NatWest open tomorrow?
For the most accurate opening hours for tomorrow at your specific NatWest branch (especially around bank holidays), use the official branch finder and look up your specific branch. The locator shows special hours for bank holidays and any reduced-hours days.
Does NatWest have a mobile banking van near me?
Yes — NatWest operates mobile banking vans that visit rural and remote communities on scheduled routes, providing basic in-person banking services to areas without nearby branches. To find a mobile van route or schedule near you, search “Mobile Branches” on the NatWest website or call 0345 788 8444 for the current timetable.
Does NatWest have branches in Scotland?
No — NatWest does not operate retail branches in Scotland. NatWest Group’s Scottish retail banking is handled by Royal Bank of Scotland (RBS), with branches across Edinburgh, Glasgow, Aberdeen, Dundee, Inverness, and other Scottish cities. NatWest debit cards can be used at RBS ATMs without additional fees. Visit rbs.co.uk for RBS branch details.
What is NatWest’s customer service number?
NatWest’s UK personal banking customer service is 0345 788 8444, available 24 hours a day, 7 days a week. From overseas, call +44 345 788 8444. For business banking, call 0345 711 4477. For Relay UK (hearing-impaired customers), dial 18001 before any of these numbers.
What is the NatWest sort code?
NatWest sort codes vary by branch. You can find your specific sort code on your debit card, on your statements, in the NatWest mobile app, or by calling 0345 788 8444. Each NatWest branch has its own unique 6-digit sort code (formatted as XX-XX-XX).
What is Cora at NatWest?
Cora is NatWest’s AI chatbot, available 24/7 in the NatWest mobile app and on the NatWest website. Cora can answer common banking questions (balance, transactions, lost card, account help, and more). If Cora can’t resolve your query, she’ll automatically pass you to a human colleague via messaging or telephone.