Northwest Bank is a community bank headquartered in Warren, Pennsylvania. It was known as Northwest Savings Bank until 2015, when it dropped “Savings” and became Northwest Bank. It is the retail banking subsidiary of Northwest Bancshares Inc. (NASDAQ: NWBI) and operates roughly 135 branches across four states: Pennsylvania (primary), New York (Western NY), Ohio, and Indiana. Customer service is at 1-877-672-5678. This page shows how to find the closest branch or ATM, hours, phone numbers, and by-state coverage.
Map of Northwest Bank locations near me
Use the map below to find the closest Northwest Bank branch or ATM. Enter your address, city, or ZIP code (for example 16365 for Warren PA near the headquarters, 17055 for Mechanicsburg PA, 14150 or 14120 for Tonawanda / North Tonawanda NY, 46555 for North Webster IN, or one of the many other Northwest Bank ZIPs across PA, NY, OH, and IN). Northwest branches still show up in maps under both “Northwest Bank” and the older “Northwest Savings Bank” name.
Northwest Bank at a glance
- Parent company: Northwest Bancshares, Inc. (NASDAQ: NWBI)
- Founded: 1896 in Warren, Pennsylvania (as Northwest Savings and Loan Association)
- Prior name: Northwest Savings Bank (rebranded to Northwest Bank in 2015; older references and long-time customers still search “Northwest Savings Bank”)
- Headquarters: 100 Liberty Street, Warren, Pennsylvania 16365
- Retail branches: Approximately 135 branches, expanded after the 2025 merger with Penns Woods Bancorp added additional Pennsylvania locations
- States served: Pennsylvania (largest), New York (Western NY), Ohio, and Indiana
- ATM access: Northwest-branded ATMs at every retail branch plus additional standalone ATMs; Northwest customers may also use partner-network ATMs surcharge-free at select locations
- Customer service: 1-877-672-5678 (toll free) or 814-728-7818 (Warren, PA main office)
- Customer service email: info@northwest.com
- Website: northwest.com (also northwest.bank redirects here)
Northwest Bank branch near me
To find the closest Northwest Bank branch, use the official locator at northwest.bank/locations or northwest.com/locations. Click “Use my location” or enter your ZIP code, then filter by “branch”, “ATM”, or “both” to see the nearest options. Each result shows the branch address, phone number, lobby and drive-thru hours, and services offered.
Northwest Bank ATM near me
Northwest Bank operates ATMs at every retail branch, plus additional standalone and drive-up ATMs in select markets. Most Northwest ATMs are open 24/7 and support cash withdrawal, balance inquiry, and, at deposit-enabled locations, envelope-free cash and check deposits. Northwest customers use any Northwest-branded ATM fee-free.
Filter for ATM on northwest.bank/locations to find the closest one.
Northwest Bank by state
Northwest Bank operates in four states across the Mid-Atlantic and Great Lakes region. Here is where the network is densest.
Pennsylvania (primary market)
Pennsylvania is Northwest Bank’s home state and by far the largest network, with branches concentrated across Western Pennsylvania (Erie, Warren where the headquarters sits, Meadville, Sharon, New Castle, Butler, Pittsburgh metro, Beaver Valley), Central Pennsylvania (State College, Altoona, Johnstown, Mechanicsburg, Harrisburg, Carlisle), and Northeast Pennsylvania (Scranton, Wilkes-Barre, Williamsport). After the 2025 Penns Woods Bancorp merger, coverage expanded further in Central and Northeast PA.
New York (Western New York primary)
Northwest Bank serves Western New York including Buffalo, Rochester, Tonawanda, North Tonawanda, Amherst, Cheektowaga, Niagara Falls, and communities across the Erie-Niagara-Genesee area, with select additional branches along the Southern Tier. Filter the locator to New York for current locations.
Ohio
Northwest Bank operates across Northeast Ohio, including Youngstown, Warren OH (unrelated to Warren PA where the HQ is), Ashtabula, and additional Northeast Ohio communities near the Pennsylvania border. Filter the locator to Ohio for current locations.
Indiana
Northwest Bank has a small network in Indiana focused on Northern Indiana communities including North Webster, Warsaw, Fort Wayne, and other Northern Indiana towns.
States without Northwest Bank branches
Northwest Bank does not operate branches in Kentucky (Louisville area), Virginia, New Jersey, West Virginia (25411 Berkeley Springs area), South Dakota, Kansas, or most other states outside the PA / Western NY / OH / IN footprint. Northwest Bank has no branches in Kentucky, Virginia, New Jersey, West Virginia, South Dakota, or Kansas; the closest Northwest Bank branches are back in Pennsylvania, Ohio, or the nearest border area. Northwest Bank does not operate in Canada. Online banking through northwest.com and the Northwest Bank mobile app remain available to existing customers nationwide.
Northwest Bank hours, Saturday hours, and open now
Northwest Bank branch hours vary by branch, but most retail branches follow these general hours:
- Monday to Friday: 9:00 AM to 5:00 PM lobby (drive-thrus and Interactive Teller Machines often extend to 8:00 AM to 6:00 PM)
- Saturday: Many branches (especially drive-thru or in-store locations) open Saturday morning (typically 9:00 AM to 12:00 PM); some full-service branches are closed on Saturday
- Sunday: All Northwest Bank branches are closed on Sunday. Online banking at northwest.com, the Northwest Bank mobile app, and Northwest ATMs remain available 24/7.
Confirm today’s hours for your specific branch on northwest.bank/locations.
Northwest Bank holiday hours
Northwest Bank follows the Federal Reserve holiday schedule, so retail branches close on New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day / Indigenous Peoples’ Day, Veterans Day, Thanksgiving, and Christmas. ATMs, northwest.com online banking, and the mobile app remain available on holidays. See our guide to banks open on holidays near me for the full calendar.
Contact Northwest Bank
- Customer service (toll free): 1-877-672-5678.
- Main Warren PA office: 814-728-7818 . This connects to the corporate headquarters at 100 Liberty Street, Warren, PA.
- Customer service email: info@northwest.com
- Lost or stolen debit card: Call 1-877-672-5678 or lock the card in the Northwest Bank mobile app
- Corporate headquarters: Northwest Bank, 100 Liberty Street, Warren, Pennsylvania 16365
- Website: northwest.com (also northwest.bank)
About Northwest Bank (formerly Northwest Savings Bank)
Northwest Bank traces its history to 1896, when it was founded in Warren, Pennsylvania as Northwest Savings and Loan Association. Through more than a century of steady growth and community-bank acquisitions across Western Pennsylvania, Western New York, Northeast Ohio, and Northern Indiana, it grew into a mid-sized Northeast/Midwest community bank. In 2015, Northwest Savings Bank dropped “Savings” from its name and rebranded as Northwest Bank to better reflect its full range of commercial and business banking services. The bank is a subsidiary of Northwest Bancshares Inc., publicly traded on Nasdaq under NWBI, and its headquarters remains at 100 Liberty Street in Warren, PA. In 2025, Northwest completed its acquisition of Penns Woods Bancorp, adding additional Pennsylvania branches to the network.
Frequently asked questions
Is Northwest Bank the same as Northwest Savings Bank?
Yes. Northwest Bank was known as Northwest Savings Bank until 2015, when the “Savings” was dropped to reflect the bank’s broader range of services (commercial banking, business banking, wealth management). The company, branches, ATMs, accounts, cards, and online banking are the same institution; only the name and signage changed.
Is there a Northwest Bank near me?
If you are in Pennsylvania, Western New York (Buffalo, Rochester, Tonawanda), Northeast Ohio (Youngstown area), or Northern Indiana (Fort Wayne, North Webster area), the map on this page and the locator at northwest.bank/locations will show the closest branch or ATM. Elsewhere in the U.S., Northwest Bank does not have retail branches.
What is the Northwest Bank customer service phone number?
1-877-672-5678 (toll free). For calls to the Warren, PA main office, use 814-728-7818. Support handles account inquiries, card issues, online-banking help, and can route to loans, mortgages, or business banking.
What is Northwest Bank’s customer service email?
info@northwest.com. Use this for non-urgent inquiries. For account-specific or time-sensitive matters, calling 1-877-672-5678 is faster. Do not send sensitive information (full account number, Social Security number, passwords) by email.
Which states is Northwest Bank in?
Pennsylvania (home, largest network), New York (Western NY primary), Ohio (Northeast OH), and Indiana (Northern IN). Northwest does not operate branches in Kentucky, Virginia, New Jersey, West Virginia, the Carolinas, South Dakota, Kansas, or other states outside this four-state footprint.
Where is the closest Northwest Bank ATM to me?
Northwest ATMs are at every retail branch, plus additional standalone locations. Enter your ZIP code on northwest.bank/locations and filter for ATM. Most Northwest ATMs are open 24/7 and support fee-free cash withdrawal for Northwest Bank customers.
Is Northwest Bank open near me right now?
Most Northwest branches operate Monday to Friday 9:00 AM to 5:00 PM local time (drive-thrus often 8:00 AM to 6:00 PM). Many branches open Saturday morning (typically 9:00 AM to 12:00 PM). All branches close Sunday. Online banking, the mobile app, and ATMs remain available 24/7.
Is Northwest Bank open on Saturday?
Many Northwest branches, especially drive-thru or in-store locations, open Saturday morning 9:00 AM to 12:00 PM. Some full-service branches are closed on Saturday. Look up your specific branch on northwest.bank/locations.
Is Northwest Bank open on Sunday?
No, Northwest Bank branches are closed on Sunday. ATMs, northwest.com online banking, and the mobile app remain available 24/7.
Where is Northwest Bank headquartered?
Northwest Bank is headquartered at 100 Liberty Street, Warren, Pennsylvania 16365. Warren is in Northwestern Pennsylvania, roughly 55 miles southeast of Erie, PA.
How many Northwest Bank locations are there?
Approximately 135 retail branches across Pennsylvania, Western New York, Ohio, and Indiana, following the 2025 acquisition of Penns Woods Bancorp which added additional Pennsylvania branches. The exact number shifts as branches open, close, or merge; see northwest.bank/locations for the current list.
Does Northwest Bank have branches in Kentucky, Virginia, New Jersey, or other states outside its four-state footprint?
No. Northwest Bank operates only in Pennsylvania, Western New York, Ohio, and Indiana. Northwest Bank has no retail branches in Louisville KY, Virginia, New Jersey, West Virginia (including Berkeley Springs), South Dakota, Kansas, or Ontario, Canada. Online banking through northwest.com remains available to existing customers nationwide.
More bank guides on Banks Near Me
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